Inside Crisis
October 13, 2007

Flames engulf a CSX train that derailed in Painesville, OH Oct. 10As I watched two local disasters — a CSX train derailmentin my hometown of Painesville, OH and a school shooting at SuccessTech Academy
in Cleveland — break news Wed. Oct. 10, I thought about how organizations
and cities prepare for and react to crises.  There are procedures being followed amidst the chaos, but we don’t always get to see those internal chains of events that occur prior to, during and after an incident. (more…)